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The AI Voicebot .
Intelligent, programmable Voice Automation solution for Sales, Customer Service & Engagement

Runs a call survey. Schedules an appointment. Calls prospects with a personalized offer. Runs a debt collection. Voicebot - up to 100% automated, without no need for Agent.
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Trusted by 200+ brands, from enterprise to small business

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Edu Sense
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Nano Group
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Edu Sense
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Automation of voice service saves up Agents' time and reduces costs of service

Call centers are still popular among consumers, but the cost of live agents soar. More than 50% of customers still love to talk directly to an agent. The expectation of high-quality voice support from brands generates growing costs, particularly when agents' salaries rise steadily.

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1,50 €

Average Cost of call

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handling only

1-2

calls at the same time

Pricing for 1 call in PLN*

Live Agent

Live Agent
+ AI Voicebot

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0,55 €

Average Cost of call

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handling even

10-100

calls at the same time

Pricing for 1 call in PLN*

Live Agent

Live Agent
+ AI Voicebot

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*InteliWISE own simulations

AI Voicebot is a new solution for call centers, online stores and sales

New AI-based technologies help handle incoming calls, lowering service costs.

technologia ASR

ASR is a technology that recognizes voice commands and converts them into text

technologia NLU

NLU helps understand the question and recognize intent

moduł konwersacyjny

Conversation module provides answers or asks for clarification

dialog flow

Programmable dialog flow guides conversation, decides when to switch to agent

Enterprise-grade, AI-powered solution for corporate call centers and outbound campaigns, even 100% automatically answering calls, analyzing questions, providing answers.

voicebot
voicebot voicebot
voicebot

Voicebot

Listen to the recording

voicebot

Lector's voice 00:45

Synthesizer 00:39

Automated surveys, soft
debt collection, appointment making - such processes are to be automated by the Voicebot "right away".

Cuts the calling queues in call centers & IVR, reduces waiting time

Automatically calls contacts in a CRM, with updated offers

Will check shipment status, delivery time or collect an order.

Will run the complaint procedure, explain next steps, provide information

Voicebot is ideal for automated verifications, GDPR announcements, or customer authentication

Part of a conversation is automatically run by Voicebot
Intro
presenting the problem
Authentication of a customer
Presenting solution
to a repetitive problem
Easy call automation

45

sec.

90

sec.

115

sec.

125

sec.

Solving some more
complex problems
Small talk
crossell, upsell
Finalizing of the call conversation
Part of the conversation conducted by the agent

Tangible, financial and business benefits of using this new technology

Virtual Voice Assistant supports the hotline even when live agents' are off the working hours

Can be incorporated into almost any existing IVR.

A pre-trained conversation scenario can lead to a complete solution to a problem, without an agent.

When integrated with key customer's information, Voicebot can give real-time information like dates, statuses over the phone.
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image

Voicebot

Listen to the recording

voicebot

Lector's voice 00:45

Synthesizer 00:39

Play the examples of customer interactions FM/AM

fm
fm
fm

Lector's voice

fm
fm

Syntezator

image

The company's team can edit content, add MP3, manage Voicebot through powerful administration dashboard.

Intuitive set-up dashboard

enables deployment of the voicebot even in one day

Pre-built content

is covering scenarios, helps a quick set-up

Quick integration

with your Call Center (hotline) systems

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How leading companies used Chatbots

  • TOP
  • eCommerce, Conversions
  • Customer Service
  • Marketing

More leads

eCommerce, Conversions

AI bots will help in acquiring and handling leads and retaining customers on recurring services. By helping them fill out forms, they provide immediate responses, and what's more, they collect phone numbers and call them back without having to involve additional consultants.

Chatbot

>34%

Processed of complaints without a live agent

eCommerce, Conversions

Bots in call center or in online shop automate the returns and complaints processes, they will automaticall register a complaint and guide through the process in a conversation flow

Chatbot

AI helps to win new leads

eCommerce, Conversions

Chatbot helps in acquiring and handling leads and customer retention for repetitive services.

Chatbot

Helps in Renewals, Retention

eCommerce, Conversions

Helps in renewals and retention. The bot will renew your subscription thanks to a fully automated connection. Your customer will renew the contract, check the policy and receive information about new services.

Voicebot

Chatbot facilitates browsing and search

Customer Service

AI bots are nowadays #1 soution for intelligent automation of customer service

Chatbot

Automates repetitive customer service processes

Customer Service

Voicebots and Chatbots will provide quick information, e.g. about the terms and conditions of the agreement, how to change tires, or whether the car can be retrofitted. They will also serve as personal assistants who will remind you about the car inspection, the end of OC or the date of tire replacement.

Chatbot, Voicebot

Runs outbound marketing or sales campaign

Marketing

Absolutely automatically! In an outbound campaign and as part of a dialogue in an inbound campaign so you don't have to worry about incomplete data in your CRM.

Voicebot

Easier forms

eCommerce, Conversions

Instant help with forms.
Because they prompt answers while customers fill forms, they significantly increase the fill-score. They give shoppers answers immediately, and what's more, they collect phone numbers and call them without having to engage additional consultants.

Chatbot

updated data records per day

Marketing

Runs outbound campaign focused on customer data updates (consents, contact information). Absolutely automatically! Do not engage your precious sales agents to update the incomplete data in your CRM.

Chatbot

Assists customers in completing forms

eCommerce, Conversions

When customers fill out forms, bots provide hints and answers immediately, and what's more, they collect phone numbers and call customers without engaging Agents time.

Chatbot

Understands multiple languages, support foreign customers at NO translation cost

Customer Service

No more need for translators in customer support. Chatbot simultaneously handle any number of languages, significantly reducing customer service costs in export markets.

Chatbot

Best support for transactional mobile apps

Customer Service

The best mobile app support solution, day and night, automatically answers users' questions

Chatbot

The off-hours & weekend support at the lowest cost

Customer Service

File a claim, get the status, resolve the problem - over the weekend or holidays. With the help of our AI solutions, your customers will quickly and efficiently report and record a damage.

Chatbot, Voicebot

Makes thousands of calls with a survey at once

Marketing

Voicebots will collect feedback about your products and services. They can recognize voicemails and renew contact on their own. And all this with minimal involvement of your consulting team.

Voicebot

>70%

bookings set automatically

eCommerce, Conversions

Voicebot makes an appointment. It reminds about an appointment and if necessary reschedules it without engaging a consultant - these are just some features with which our Voicebot will complement the work of the Infoline.

Voicebot

Book an appointment automatically

eCommerce, Conversions

It reminds about an appointment and, if necessary, reschedules it without the involvement of an agent - these are just some features thanks to which our Voicebot will automate repetitive calls.

Voicebot

Best support for transactional mobile apps

Customer Service

The best mobile app support solution, day and night, automatically answers users' questions

Chatbot, Livechat

Resets the password or supports without helpdesk support

Customer Service

In case of problems with e.g. logging in to an account, blocking access, losing login, it is Voicebot or Chatbot that will help your customers, regardless of the time of day or night.

Chatbot, Voicebot

Read the Case Study - how the voicebot facilitates the order processing and deflects calls and emails.

InteliWISE cloud services provide digital customer service, enabling consumers to order products, set appointments for services, 24-7, with no queues, hassle-free

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