Can be enterprise‐owned in 100%. Works seamlessly with AI. Perfect for enterprise integrations and customizations. Powers omnichannel messaging for digital assistance.
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Chat and messaging help getting personal engagement with users
and selling more. Among many channels.
Fully customizable, with lots of customizations and on‐premise.
The robust, enterprise requirement for live chat are full of advanced functionalities.
Delivered also in on‐premise or private cloud mode.
Leading brands used our AI solutions and experience in their corporate, digital transformation initiatives.
Up to 23% of additional sales
Less 75% of hold time with AI chat assistant
Planning to integrate Live Chat with existing IT systems? Our robust API will seamlessly integrate with many CRM, ERP, HR. Our team has expertese in numerous digital support projects.
Combines all advanced enterprise - class features with the flexibiity of full on‐premise or cloud deployment.
The user interface can be fully customized - the look, colors, design - they all can perfectly match the brand’s identity.
Invites and welcome messages are fully programmable. Instead of generic invitations, it will offer help to different consumer segments, based on their behavior, time.
Be the first to know what questions users ask and which sales person scores the best. Analyze in real time Key Performance Indicators (KPIs) including:
agents’ performance, by person, time, skills; case volume & type; case resolution volume; interaction volume; response time or any other.
Add chat to your customer service or shopping cart. Observe how messaging is easy, reactive and providing so much of user's satisfaction.
Consumers can instantly engage on any channel, on any moment.
Looking for support or help or finishing their shopping.
The optional, built‐in AI Chatbot, the virtual chat assistant, can help to resolve part of problems instantly. And maximize the FCR (first contact resolution) indicator.
Intuitive Live Agent’s Console with instant access to Canned Responses.
Chat operators are usually struggling repeating same, simple questions, in 3‐4 concurrent chats. Now, they can all focus on generating new leads or sales, with the ready‐to‐use integration with Virtual Chat feature. It allows to understand a problem and show a right answer to a user, automatically, before engaging with a chat.
I want to try the AI, today!
from $59 /mo
from $1 499 /mo
All prices are net. Applicable taxes (including VAT) may be added.
* Optional, depending on tech specification
** Chatbot and/or LIve Chat on Facebook Messenger are optional