1 intuitive Dashboard for handling Tickets, Chatbot conversations, Live Chat or even Messenger requests

Ultra‐light and intuitive Omni-Channel Service. Ready to help your agents and sales teams deliver more sales & faster customer support

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Quick response is beneficial for the company

Multi-channel

The Helpdesk collects customer questions from all channels − AI, text, voice, and even video.

User view 360 degrees

At any time, the consultant can take a look at the history of previous customer contacts or current offers.

Powered by AI

Software powered by AI to keep up with the competition.

A single client card has all the data needed for resale or related sales.

  • Understanding the context − if the client has been in contact with the company before, the history of the conversation is visible to a consultant.
  • One page contains historical scripts from all channels − chat, ticket system, e-mail, etc..
  • A consultant can help customer immediately − send a message or e-mail.

A consultant can personalize views using full text search tabs powered by AI

100% control for company needs

Confidential data will never leave the company's premises − thanks to the on‐premise implementation

The integrated Helpdesk can be fully customized to suit your business needs. Appearance can be personalized according to brand marketing guidelines.

The InteliWISE team will help you to fully configure and personalize your system

Register to enjoy all the features immediately. And if your company needs integration, personalization, training − contact the InteliWISE team.

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