This leading‐edge Conversational AI technology proactively assists and engages customers.
And, you can fully‐own and control this self‐service solution.
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Powered by a high‐performance combination of machine learning technology, rule‐based classifiers and Natural Language Processing. That's why it not only answers user questions with precision but also suggests services and products.
The system learns from thousands of previous questions, dealing with problems with logins, transaction status, financial and insurance services, etc. Those question patterns, ways of how users formulated questions, vertical‐specific synonyms are used to power your Chatbot faster and more accurately.
We know your company does not want a Chatbot like hundreds of others, created in minutes from a free platform. All of our Chatbot elements − interface, conversation, flow − are fully customized. No answer will be shown that has not been carefully curated and permitted by your team.
Data privacy and security are becoming the #1 priority. Companies want to fully control their data. We stand apart from the competition by offering 100% on‐premise deployments, on your infrastructure or private cloud‐based service.
Our expert team, with deep experience in AI and content skills, helped over 150 global brands build their AI‐powered Virtual Assistants.
For more complex projects, our Chatbots are integrated with your company's existing IT system, including CRM, sales, marketing and HR.
All bots come with the pre‐populated base, consisting of questions, answers and dialog scenarios. This helps designers to build, set‐up or curate chatbots knowledge.
Price information, status of the delivery, balance of the account − all of these can featured in Chatbot answer.
When AI is not able to answer, it escalates conversartion to a Live Agent. Operator can work on chat, messenger, call, email.
This escalation is fully programmable and works based on availability, skill, problem type, waiting time and other.
Providing precise metrics on performance, volumes, escalations, feedback & real
customer insights & language.
+20,000 Knowledge Base items, including synonims, dialect, definitions.
Ready set of questions for financial, insurance, ecommerce,
Fast deployment − library of consumer intents collected from similar, past conversations.
Our Team’s experience in +100 deployments can help you Analise, Build, Customize and Integrate the enterprise Virtual Assistant into your current call center or customer service infrastructure.
Our team project managers will help with a Pilot or POC (proof‐of‐concept), analysis of customer needs, setup of an individual account, population of Knowledge Base with FAQ automated answers and more.
Tone‐of‐voice, customized answers, scripts, look&feel aligned with corporate identity, A/B testing, integrations with CRM, chat, knowledge base and many more.
I want to try the AI, today!
from $249 /mo
from $999 /mo
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All prices are net. Applicable taxes (including VAT) may be added.
* Optional, depending on tech specification
** Chatbot and/or LIve Chat on Facebook Messenger are optional