This leading‐edge Conversational AI technology proactively assists and engages customers.
And, you can fully‐own and control this self‐service solution.
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Powered by a high‐performance combination of machine learning technology, rule‐based classifiers and Natural Language Processing. That's why it not only answers user questions with precision but also suggests services and products.
The system learns from thousands of previous questions, dealing with problems with logins, transaction status, financial and insurance services, etc. Those question patterns, ways of how users formulated questions, vertical‐specific synonyms are used to power your Chatbot faster and more accurately.
We know your company does not want a Chatbot like hundreds of others, created in minutes from a free platform. All of our Chatbot elements − interface, conversation, flow − are fully customized. No answer will be shown that has not been carefully curated and permitted by your team.
Data privacy and security are becoming the #1 priority. Companies want to fully control their data. We stand apart from the competition by offering 100% on‐premise deployments, on your infrastructure or private cloud‐based service.
Our expert team, with deep experience in AI and content skills, helped over 150 global brands build their AI‐powered Virtual Assistants.
For more complex projects, our Chatbots are integrated with your company's existing IT system, including CRM, sales, marketing and HR.