Trusted by global brands

Learn how more than 150 leading, global brands have used our AI to build sales and decrease costs. Our smart technology has delivered over 25 million answers to consumers with NO involvement needed from a live agent!

IKEA

The global brand icon, with our proactive Live Chat for customer support.

eCommerce
NC+

Leading paid TV & web provider, with InteliWISE messaging and intelligent, automated Chatbot support.

Services, Media
LOT

One of the leading EU airlline, using our proactive Live Chat for omni-channel Customer Service.

Services
AXA

Global insurance group with our customized proactve Customer Support, covering Enterprise Virtual Assistant integrated with Live Chat.

Insurance
Castorama

The blue & yellow, leading DOY company, for which InteliWISE implemented automated Help Center.

eCommerce
Fortum

Energy company with Scandinavian roots, operating power plants, supported with our AI Chatbot & hybrid Live Chat.

Services
Capgemini

#3 global outsourcing services supplier, pilot project related to project Helpdesk service automation.

B2B, Services
ATOS

European IT services corp, specialises in hi-tech transactional services & unified communications. Our intelligent automation solutions helped their customers.

B2B, Services

A global BPO added the InteliWISE Chatbot to its help desk portal to assist employees and subcontractors who were generating tickets with “how-to” and “not-working” requests about corporate IT and HR systems.

The result, the top 30% most repetitive issues are now handled automatically with ~9% call-deflection and a sustained customer satisfaction over 90%.

Media Markt

The German multinational chain of stores selling consumer electronics, has deployed InteliWISE Live Chat for Customer Service.

eCommerce
Desperados

One of the most renowned beer brand using our Chatbot for its direct consumer activities.

Consumer | FMCG , e Commerce
Bricoman

Live Chat implementation and support as part of Customer Service and online store.

eCommerce
Northeast Utilities

Leading energy supplier in US. Pilot project related to customer service automation.

Services, Energy
Media Expert

Live Chat implementation and customization, as part of sales support process.

eCommerce
Professor Why

Start-up launching educational software is assisted with our Chatbot.

Services, eCommerce
ING

The global leading bank used our consulting services for new product offering.

Banking / Finances
Toyota Bank

Financial branch of Toyota, using our AI customer support Chatbot and Live Chat.

Banking / Finances
Kraft Foods

#1 food products supplier in the world, Virtual Assistant implementation as part of a training portal.

Consumer | FMCG
PfizerWorks

Helpdesk uses our Chatbot and Live Chat for better and intuitive support.

B2B, Services
CEOJuices

The US-based provider of copier services is powered by InteliWISE Chatbot & Live Chat.

B2B, Services
VOX

Global furniture manufacturer is using InteliWISE Live Chat service.

eCommerce
Talanx

Implementation and support (cloud) for the comprehensive search.

Insurance
Santander

Used our AI consulting services for assessing Chatbot opportunity.

Banking / Finances
Vivus

The leading Fintech is using our Chatbot and Live chat support.

Banking / Finances
Aviva

The investment arm with our InteliWISE intelligent help in form of Chatbot.

Banking / Finances

A critical eGOV system deployed InteliWISE to streamline its expensive call center operations and improve its low quality‐of‐service which routinely saw over 50% call abandonment.

The InteliWISE Virtual Assistant was integrated with the live messaging and call center and quickly reduced repetitive calls by 39%, delivered over 90% accuracy to automated inquiries, reduced answer time for 85% of calls to less than 20 seconds, and reduced call abandonment to 7%.

PayU | Naspers

Leading global payment system supplier, Help Center integration and support + Virtual Assistant.

B2B, Services
GreenShield Ca

The innovative insurance company with our Virtual Assistant support for chat automation.

Insurance
Jagiellonian University

One of the oldest EU university helps to serve students' questions with Chatbot.

Education, Services
Warsaw University

Facebook's Chatbot is facilitatiing charity services.

Services, Education
Central Bank

Implementation and service for Help Center and Virtual Assistant to support Customer Service.

B2B, Services
Home.pl

#1 hosting and domains service supplier in EU, help center implementation and support with Knowledge Base and integrated search.

B2B, Services
Ministry of Labor (Zielona LInia)

On-premise deployment of Chatbot and Live Chat, integrated with ticketing and video call.

Public Administration | Smart Cities
MPIT

The leading public adminstration service (Poland) is powered by InteliWISE omnichannel Chatbot, Help Center, handling millions of citizen and officers' requests.

Public Administration | Smart Cities
Cosinus

#1 private high school network in Pl is using Messaging and Live Chat for Customer Care.

Education
Alior Bank

Implementation of Virtual Assistant to support mailing campaigns.

B2B, Services
www.wroclaw.pl

Smart City example of InteliWISE Chatbot supporting citizens with their day-to-day issues.

Public Administration | Smart Cities
BeActive

Stay Fit! BeActive helps you keep up, and InteliWISE helps customers to be immediately informed through live chat.

Services
Liberty Direct

Implementation and service for proactive Live Chat to support online shopping process for the leading insurance services provider.

Insurance
Krajowa Spółka Cukrowa S.A.

#1 Polish and the 9th largest sugar producer in Europe.

B2B
Leading US insurance company

On-premise pilot deployment of AI-powered intuitive search implementation, for intranet use.

Insurance
Comcast

Customization & deployment of Virtual Assistant with FAQ knowledge base, supporting intranet project, for the #1 Cable TV provider in the world.

Services, Media
T-Mobile

Implementation, customization and service for proactive Live Chat, supporting purchase process in online store.

Services
Outbox

Outbox is a leading consulting company specializing in supporting business and IT processes connected with customer relations management.

B2B
Warsaw Stock Exchange

Warsaw Stock Exchange is a joint-stock company founded by the State Treasury. The task of the WSE is to organize public trading in securities. InteliWISE STAND welcomes and informs WSE clients and guests.

B2B
Klima-Therm

Klima-Therm offers HVAC air-conditioning devices, delivery, and assembly, as well as maintenance services. InteliWISE Conversational Agent greeted clients on the company’s website with a Click Through Ratio of 28%.

B2B

A money-lending fintech brand turned to InteliWISE to stay ahead of a large surge (in the thousands) of calls and emails to an 800 number as a result of sudden, dynamic business growth.

The InteliWISE Virtual Assistant stepped into the front lines to address the bulk of repetitive questions, automatically, while seamlessly escalating only the unique and complex questions to Live Agents, resulting in dramatically improved customer service.

Experyment Science Center

Our Chatbot - led Kiosk acts as a hostess, receptionist, salesperson and guide at the Experyment Science Center.

Education
The City Hall of Gdynia

The City Hall of Gdynia is the Poland’s first city hall that has launched the Virtual Officer service.

eCommer
Kegel Motorcycles

Kegel Motorcycles is the the world’s oldest family owned Harley Davidson dealership.

eCommer
Vivid Jewelers

Vivid Jewelers is a leading jewelry retailer of fine quality jewelery, luxury watches and custom designed wedding bands and rings.

eCommer
Entergy

Owns and operates power plants with approximately 30,000 megawatts of electric generating capacity, and it is the second largest nuclear generator in the USA.

Services, Energy
MyAirbags

MyAirbags offers service to rebuild original automotive electronics. A Virtual Agent answers clients’ questions about orders, shipping and services.

Services
The City Hall of Olsztyn

Olsztyn is the next city that has launched the Virtual Officer service on its website. It’s our first Virtual Officer that provides the sign language translation feature.

Public Administration | Smart Cities
Gruper

Gruper is an innovative service that utilizes the idea of group buying and thus makes it easier to enjoy collective activities – at lower than standard prices.

Public Administration | Smart Cities
refund.me GmbH

refund.me GmbH is a company which helps passangers to generate their claims against airlines regarding delays or cancellations.

Services
The Małopolska Agglomeration Card (MKA)

MKA is a system enabling citizens to use different means of transport in Małopolska region by means of a single combined ticket. MKA launched the Virtual Agent service on its website.

Public Administration | Smart Cities
Citibank

Implementation and support for the innovative Virtual Branch.

Banking / Finances
Nest Bank

Nest Bank launched a dedicated API (data exchanage) platform incorporating PSD2. This solution enable bank’s customers to access services from other fintechs and institutions. InteliWISE offers the use of its Chatbots when integrating with Nest Bank API.

Banking / Finances
Kasa Stefczyka Fund

Live Chat implementation and support for Co-operative Savings and Credit Fund as part of its Customer Service.

Banking / Finances