ChatGPT is a new chatbot based on the latest technology that interacts in a conversational way. It is an intelligent software based on deep learning technology that analyzes incoming messages and provides answers based on experience. According to experts, the solution will find applications in many industries in the future, especially in customer service. The system can be used both for scientific purposes as well as commercialized by creating chatbots.
What is ChatGPT and where is it used?
GTP (Generative Pre-trained Transformer) is a language model that was developed by OpenAI. This tool allows the automatic generation of text, given the necessary input data. Since the model was created using nearly 8 million articles from the Wikipedia website, it is capable of freely predicting words and even entire sentences.
In practice it is used in many ways. In business applications, ChatGTP can be used to generate automated responses for chatbots. It is also used in many industries to create content for chatbots. Experts point out that this tool is quite flexible. It can be used in many ways, depending on the situation and industry. The AI system is expected to help develop customer service. The model emphasizes learning with reinforcement of human feedback (RLHF).
What is the reason for ChatGPT’s popularity?
Because ChatGPT is designed to generate responses that are as close as possible to human spoken words, it is very practical. It also uses advanced deep learning algorithms to analyze and generate text, making it a relatively new solution. Its growing popularity is mainly due to its accuracy in generating responses that are similar to those spoken by humans. It’s one of the most technologically advanced tools on the market and gets good reviews from experts.
How to access ChatGPT?
ChatGPT is a platform for natural conversations supported by artificial intelligence. The authors make the application available for free, but only for previewing research.
Operation of ChatGPT – artificial intelligence in an advanced edition
At a high level, the chatbot mimics a physical employee who takes messages, gives advice, or advises on the selection of an offer, thanks to deep learning and AI. For this reason, there is considerable potential when it comes to commercialization.
ChatGPT is now widely used not only in artificial intelligence research. For many developers it is the basis for building applications for communication between a human and a chatbot.
Does the solution have significant limitations?
Considering that the technology is relatively new and still evolving, there are some limitations that may affect several practical factors when it comes to using ChatGPT.
1 Bias. The wide range of sources and databases that the system works with is considered both an advantage and a disadvantage. Some of the data analyzed by the AI may be biased. In addition, some of them may contain questionable content. The juxtaposition of certain threads that support a particular political option, or the analysis of sources that are not fully verified, can make the answers non-neutral.
2 Ethics. People who chat or message with customers are usually trained to avoid sensitive topics that might offend the audience. They know what terms should not be used or what topics should be avoided. In some cases, ChatGPT may not know what topics should not be discussed for various reasons.
3. Erudite limitations, especially with regard to open sentences and complex statements. In some cases, there may be a lack of a logical sequence of sentences. This is related to the early stages of system development. It is expected that as technology advances, more complex content can be generated. For now, ChatGPT works well with answers to simple and straightforward sentences. These sentences contain specific prompts. It struggles with sentences that require creativity.
Since it is based on deep learning technology, its capabilities are constantly evolving. The more messages it learns, the more sophisticated the tool becomes. According to the researchers, the implementation of the application will expand as the system evolves. This will make it available to a wider audience. It is estimated that the solution will completely revolutionize the market in the next few years and set new standards for the industry. Proof of this is that the solution has reached one million active users in just five days.
1 A. Kabir, Learn ChatGPT: The Future of Learning, 2022.
3 J. Hampton, ChatGPT on ChatGPT: The AI Explains Itself, 2022.