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Efecte Plc acquires InteliWISE
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Efecte, a company listed on the Nasdaq First North Growth Market Finland marketplace acquires InteliWISE


Implementation of chatbots and voicebots at our customers

Trusted by 200+ brands, from enterprise to small business

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Implementation of chatbots and voicebots at our customers

Trusted by 200+ brands, from enterprise to small business

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Join one THE BIGGEST ITSM EVENTS IN EUROPE on September 27-28, 2022

Over the two days, you'll hear inspiring keynotes, insightful panel discussions and technical deep dives that you don't want to miss

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AI for ecommerce and customer service

It's incredible how AI, Voicebots or Chatbots can help in increasing margins and reducing costs in digital channels

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$5,50

Average Cost of call

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handling only

1-2

calls at the same time

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$1,25

Average Cost of call

The cost of a single call in $

Live Agent only

Live Agent
supported by AI

photo
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handling only

1-2

calls at the same time

ikona

$1,25

Average Cost of call

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handling even

10-100

calls at the same time

The cost of a single call in $

Live Agent only

Live Agent
supported by AI

photo

*InteliWISE own simulations

Conversational AI - automation of sales and customer service

A comprehensive conversational AI platform, providing out-of-the-box solutions for intelligent automation of trade and services

AI Voicebot for Call Center

Significantly reduces call center costs. Handles inbound calls with AI and runs outgoing marketing and sales campaigns. Speech recognition in English. More about AI Voicebot.

More about AI Voicebot
Voicebot

AI Chatbot

Resolves customer issues automatically and assists in online transactions, even in off-hours.

More about AI Chatbot

Live chat, Messenger & Video

Customer support in online stores, messengers, and mobile apps. Perfect for complex integrations, also in on-premise mode. More about Live Chat Enterprise.

More about Live Chat Enterprise

Contact Center Platform for Omnichannel

Voice for a hotline. Chatbot Voice Assistant. Helpdesk. Tickets. Messenger. SMS-Messaging Video. More about Omnichannel Customer Service.

More about Customer Service omnichannel

Our chatbots and voicebots use cases

Book. Check. Confirm. Assist. 100% automatically. Our AI bots can automate, drive sales and engagement... and so much more.

  • TOP
  • eCommerce, Conversions
  • Customer Service
  • Marketing
  • HR, Helpdesk, Post-sales

eCommerce, Conversions

AI helps to win new leads

Chatbot helps in acquiring and handling leads and customer retention for repetitive services.

Chatbot

eCommerce, Conversions

Helps in Renewals, Retention

Helps in renewals and retention. The bot will renew your subscription thanks to a fully automated connection. Your customer will renew the contract, check the policy and receive information about new services.

Voicebot

Customer Service

Chatbot facilitates browsing and search

AI bots are nowadays #1 soution for intelligent automation of customer service p>

Chatbot

Customer Service

Automates repetitive customer service processes

Voicebots and Chatbots will provide quick information, e.g. about the terms and conditions of the agreement, how to change tires, or whether the car can be retrofitted. They will also serve as personal assistants who will remind you about the car inspection, the end of OC or the date of tire replacement.

Chatbot, Voicebot

Marketing

Runs outbound marketing or sales campaign

Absolutely automatically! In an outbound campaign and as part of a dialogue in an inbound campaign so you don't have to worry about incomplete data in your CRM.

Voicebot

Post-sale processes

e-Collector handles accounts receivable

Voicebot handles up to 100% of the precollection process and selected elements of the debt collection process, so your customers can feel comfortable having that conversation.

Voicebot

eCommerce, Conversions

Assists customers in completing forms

When customers fill out forms, bots provide hints and answers immediately, and what's more, they collect phone numbers and call customers without engaging Agents time.

Chatbot

Customer Service

Understands multiple languages, support foreign customers at NO translation cost

No more need for translators in customer support. Chatbot simultaneously handle any number of languages, significantly reducing customer service costs in export markets.

Chatbot

Customer Service

Best support for transactional mobile apps

The best mobile app support solution, day and night, automatically answers users' questions

Chatbot

Customer Service

The off-hours & weekend support at the lowest cost

File a claim, get the status, resolve the problem - over the weekend or holidays. With the help of our AI solutions, your customers will quickly and efficiently report and record a damage.

Chatbot, Voicebot

Marketing

Makes thousands of calls with a survey at once

Voicebots will collect feedback about your products and services. They can recognize voicemails and renew contact on their own. And all this with minimal involvement of your consulting team.

Voicebot

Post-sale processes

Automation of debt collection with a Voicebot

From +1 to 30 DPD
The e-Collector will obtain information about the reason for the overdue amount + a declaration of the repayment date. This will help you recover your receivables faster.

Voicebot

eCommerce, Conversions

Book an appointment automatically

It reminds about an appointment and, if necessary, reschedules it without the involvement of an agent - these are just some features thanks to which our Voicebot will automate repetitive calls.

Voicebot

Customer Service

Best support for transactional mobile apps

The best mobile app support solution, day and night, automatically answers users' questions

Chatbot, Livechat

Customer Service

Resets the password or supports without helpdesk support

In case of problems with e.g. logging in to an account, blocking access, losing login, it is Voicebot or Chatbot that will help your customers, regardless of the time of day or night.

Chatbot, Voicebot

+456

more use cases for AI bots

CUSTOMER SERVICE AUTOMATION SOFTWARE

Sure, it has artificial intelligence in its DNA but created by practitioners who strive to achieve their KPIs for digital transformation

We meet the stringent requirements of enterprise implementation while ensuring 100% control over design, change and update.

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Powerful question and intent recognition. Programmable NLP

Trainable NLU in English, French, Italian or you-name-it language

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100% Configurable.No Black Box!

Your team receive full access to the tool, for fully customizable AI training, with 100% control over AI

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End-to-End Conversational AI Platform

Use of NLU, AI, ASR, TTS with omnichannel service software

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On-premise or Cloud, flexible licensing

Cloud, SaaS, Private Cloud or On-premise - our customers use flexible options for deployment and pricing, incl. pay-per-use

BUILD YOUR CHATBOT ON OUR PLATFORM

We provide training, content updates and performance monitoring services. Our tools used by your team will help to manage bots and launch new ones.

We meet the stringent requirements of enterprise implementation while ensuring 100% control over creation, change and upgrade.

GO AND TEST OUR PLATFORM
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INTEGRATIONS WITH A POPULAR SERVICE SOFTWARE

Integrations with leading Call Center, CRM, HR, eCommerce

Automate your crucial business processes with Voicebot and Chatbot integrated with your IT systems

channels

SEE INTEGRATIONS
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About InteliWISE

InteliWISE is a Conversational AI company delivering life-like Chatbot and personalized Voicebot (voice automation) services, through our end-to-end, enterprise-grade, low-code platform.

Apart from the almost-like-live-agent, natural customer experience, our Chatbots and Voicebots have robust sales and service automation capabilities In their DNA. Cutting-edge, US-patented Natural Language Processing (NLP) technologies are paired with scenarios and conversational skills, ready to boost conversions or lower cost, cutting the response time to a minimum.

We have deployed over 200 solutions such as Voicebots, Chatbots, Live Chats, Contact Centers and Video Consultations for global clients, including Fortune 500 in the US, supporting customer service and e-commerce transactions. Banks, insurance, e-commerce leaders and public sector organizations have successfully used this software in their Digital Transformation projects.

Read the Case Study - how the voicebot facilitates the order processing and deflects calls and emails.

InteliWISE cloud services provide digital customer service, enabling consumers to order products, set appointments for services, 24-7, with no queues, hassle-free

Made with ♥ in Europe