Intranets & HR portals Intranets & HR portals more friendly
BENEFITS
- Provides HR and web management with relevant, live feedback on what employees think and need
- Understands employees' queries & problems, formulated in their own words
- Gets important corporate announcements more effectively through the web clutter
- Using e-learning tools with high consistency
- Enables employees to retrieve corporate procedures using engaging multimedia
- Find new way to interest your employees with your intranet content
Scroll down for more information
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Are you an HR manager? Or a web administrator responsible for Intranet content?
Do you face problems like these:
- Got Intranet but your employees are not using it?
- Low usage of HR/corporate sites among your employees?
- Endless calls to helpdesk with already documented FAQs (i.e. I cannot find the enrollment form... What is the telephone number to our headquarters... What is our vacation policy or our maternity leave options... etc.)
InteliWISE provides a new tool that helps to create a new experience with HR portals and Intranets among employees, partners, co-workers... that web users will actually PREFER to use.
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Features & How it works
Grabs the attention from the first moment, by interactive welcome on a homepage
- Understanding customers’ questions written in their own words, even with mis-spellings and grammar errors
- Providing the right responses, enhanced by multimedia and voice – proven +80% correct answers, often approaching 95% positive response rates
Can be used effectively to help employees find information about
- corporate IT tools
- employee and organizational information
- corporate messages and policies
- plans, and events
Guiding through website content while enabling processes (How do I?....) at any moment in time
- Delivering full statistics and reports on web user’s queries, to the web owner
- 1000’s of simultaneous conversations in real time, proven to reduce up to 70% of queries to Helpdesk or internal support call center calls
- Scalability to adapt to changes of traffic of queries to your contact center
- Continuous and constant quality of answers, 24x7 – very important for clients where consistency, availability and performance is mandatory
VALUE PROPOSITION
- Provides management with relevant, live feedback on what employees think and need
- Understands employees' queries & problems, formulated in their own way
- Gets important corporate announcements more effectively through the web “clutter”
- Using e-learning tools with high consistency and availability
- Enables employees to retrieve corporate policies and content using engaging multimedia and each time same consistent delivery of information
- Find new way to interest your employees with your intranet content.
Getting the message to the user more effectively than the traditional web-self service tools, without human interaction (or the cost!), starting at $0.03-$0.15 per contact
Try it in your intranet for 30 days, without obligation! Call us at 1-408 524-3041 or send us an email: info@inteliwise.com.
